PRIVACY POLICY

Information We Collect

EcoEnergy Solutions LLC may collect personal information that you voluntarily provide when you contact us, request a quote, schedule a service, or communicate with us. This information may include:

• Name
• Mailing and service address
• Phone number
• Email address
• Project details
• Payment information (when applicable)
• Photos or documents related to your project
• Communications between you and EcoEnergy Solutions LLC, including SMS messages and emails

How We Use Your Information

We use your personal information to:

• Provide estimates and proposals
• Schedule appointments and services
• Communicate project updates and scheduling changes
• Respond to customer questions and service requests
• Send invoices and payment reminders
• Improve our customer service and business operations
• Comply with legal and regulatory requirements

If you choose to receive text messages, we may send appointment reminders, project updates, customer support messages, estimates, invoices, and other service-related communications.

Who We Share Your Information With

EcoEnergy Solutions LLC does not sell or rent your personal information.

We may share your information only when necessary with trusted service providers who assist us in operating our business, processing payments, scheduling services, or complying with legal obligations.

SMS consent is not shared with third parties or affiliates for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

SMS Communications

By providing your mobile phone number, you consent to receive SMS messages from EcoEnergy Solutions LLC regarding:

• Appointment confirmations and reminders
• Scheduling updates
• Project status updates
• Estimates and proposals
• Customer support
• Invoice and payment reminders

Cookies and Tracking Technologies

EcoEnergy Solutions LLC may use cookies, web beacons, and similar tracking technologies to analyze website traffic, understand user behavior, optimize site performance, and improve overall user experience. You can manage or disable cookie preferences directly through your browser settings.

Data Security Practices

We implement reasonable administrative, technical, and physical security measures—including SSL encryption and restricted access controls—to protect your personal information against unauthorized access, loss, alteration, or disclosure. While no method of transmission over the internet is completely secure, we strive to maintain robust practices to safeguard your data.